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TCAA…Who are we?

The TriCity Apartment Association is a professional non-profit organization comprised of multifamily owners, managers, management companies, builders, investors, vendors, and businesses interested in or involved with the multifamily housing industry.  TCAA is an organization centered around four key components:  legislation, education, networking, and philanthropy.


The TCAA focuses on promoting the apartment industry on the local, state, and national level.  We stay current on state and federal legal issues and changes.  As members of the TCAA, we (you) are affiliate members of both the Tennessee Apartment Association (TNAA) and the National Apartment Association (NAA).


Education is the key to successful multifamily management.  TCAA prides itself on having “the best of the best” in the industry as members.  Each year, the TCAA provides educational opportunities on a variety of topics: HVAC Certification, Fundamentals of HVAC, Pool Maintenance & Operations, Fair Housing, Domestic Violence, Renter’s Insurance, Certified Apartment Manager (CAM), and more.  TCAA’s educational programs are one of the Associations greatest assets in helping our members maintain a very competitive level of professional management.


Monthly networking meetings are critical to the growth and professionalism of our membership.  These meetings allow our members the opportunity to meet others in the field, gain knowledge about trends within the industry, discuss problems and solutions, share and acquire new ideas, learn about new products, and meet new vendors.  Our networking vision is “Mum’s the Word” meaning Members Using Members.  We believe we should do business with a member investing in those who invest in you.  


Several years back, TCAA began to focus their humanitarian efforts on veterans, elderly, children, and families in the Tri-City region, specifically on those living in our multi-family communities.  Currently, TCAA has expanded our philanthropical focus to include all community members in our Tri-City region in an effort to ease food, clothing, school supplies, and personal hygiene burdens for low-income families when crises arise.  This focus was initiated during the holiday season when TCAA partnered with a local management company to provide Christmas Cheer to families and veteransin need.  Over the years, this program has grown exponentiallyand has been officially named “Operation Christmas.”  Operation Christmas has provided hundreds of families, veterans, and individuals of all ages with Christmas presents, hot meals, rental assistance, furniture, Christmas trees, beds, cleaning supplies, hygiene products, and coats.

As Operation Christmas became such a huge regional success, TCAA expanded the philanthropy focus to include individuals and families in need throughout the year.  TCAA has begunpartnering with local agencies to identify needs and creating innovative fundraising efforts to provide the needed assistance.  Early successes have already introduced the 2023 first annual golf tournament and a “Chamber After Hours” event, including a silent auction, to raise capital for the 2023 “Operation Christmas” across our Tri-City region.

Fellowship with Customers and Professional Peers

The Association sponsors a full membership meeting each month. The key to growth and professionalism in the industry is involvement and information. At membership meetings, members have the opportunity to socialize with other members, learn abouttrends exchange information about problems and solutions and improve their own business techniques. Association members serve the needs of our industry and apartment residents.

Vendor/ Supplies Opportunities

Vendors are invited to attend all membership meeting and encouraged to use these meetings to build their business. Vendors are invited to work with Association committees. Vendor members will be given time on membership meeting agendas to tell he membership about their businesses, and may also have a table at any of our regular membership meetings on which to exhibit their products(s), promotional materials, etc.

Member vendors are strongly encouraged to become involved and to network with apartment personnel at our Association activities. The Association urges members to do business with members, and we constantly strive to develop programs which promote and benefit out vendor membership.

We, the members of the Tri-City Apartment Association, Inc, recognizing our duty to the public and the intimate nature of the relationship between the apartment resident and the owner, or manager, and being aware of the vastly increasing told of the apartment industry in providing the homes of the future, and in order to provide the multi-housing community with the maximum in quality and service upon the highest standards of honesty and integrity, do hereby bind ourselves, with the adoption of this Code of Ethics, agreeing that, so long as we remain members of the Tri-City Apartment Association, Inc., and so long as nothing contained herein shall be unlawful, we shall:

1. Promote, employ, and maintain a high standard of integrity in the establishment of rental rates and performances of all other rental obligations and services in the operation of our apartment communities.

2. Operate and maintain out apartment communities in a fair and honorable manner, ever mindful of the existence and intent of the Tri-City Apartment Association; to recognize and comply with this organization by laws and operational standards; and, to seek no unfair advantage over any other member of the Tri-City Apartment Association and to conduct out business in such a manner to avoid controversies, discontent, and unrest with and among other members of the Tri-City Apartment Association.

3. Strive continually to promote the education and fraternity of the membership and to promote the progress and dignity of the apartment industry in creating a better image of itself in order that the public may be better served.

4. Seek to provide better values, so that an even greater share of the public may enjoy the many benefits of apartment living.

5. Establish high ethical standards of conduct with in the apartment industry.

6. Endeavor to expose all schemes to mislead or defraud apartment residents, through advertising or otherwise by deceptive, misleading, or fraudulent statements, misrepresentations, or implications, unwarranted by fact or reasonable probability.

The powers to interpret, administer, and enforce the provisions hereof, shall be vested in a committee composed of four (4) members who shall be appointed and serve no more than three years, with the power of fining, suspension, or expulsion, after hearing of any member found violating the same, or the spirit thereof.


Members of the Association should keep themselves informed no matters affecting the apartment industry, the state, and the nation, so that they may be able to contribute responsibly to public thought on such matters.


In justice and equity to those residents of the apartment community, members of the Association should endeavor always to be informed regarding laws, proposed legislation, governmental regulation, public policies, and current market conditions in order to current market conditions, in order to be in a position to deal fairly and effectively with members of the apartment industry and residents of the apartment community.


It is the duty of the members of the Association to protect the public against fraud, misrepresentation, and unethical practices in the apartment industry. Each member should endeavor to eliminate in their own business and within their own apartment communities, and practices that could be damaging to the public or bring discredit to the apartment industry and the Apartment Association. The members should assist all pertinent governmental agencies charged with regulating the practices and operations of the apartment industry.


The members of the Association should seek no unfair advantage over other members of the Association and would conduct their business in a manner to avoid controversies, discontent and unrest, with and among other members.


In the best interest of society of their associated members and their own business, the members of the Association should willingly share with other members the lessons of their experience and study for benefit of the public, and should be loyal to the Association and its Board of Directors and active in its work.


Member of the Association should avoid exaggeration, misrepresentation, or concealment of pertinent facts relevant to the apartment community and its residents. Members have an affirmative obligation to discover adverse facts that a reasonably competent and diligent investigation would disclose and which adverse factors would be material to members of the apartment industry and its communities.